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Frequently Asked Questions


Please choose the issue you are experiencing with your VoyagerŽ:· There is no light on after installation.· There is 12 volts on the Blue Wire all the time.· Will the VoyagerŽ work with Electric-Hydraulic Brakes?· There is no green light on with the trailer connected.· The green light goes out when applying the brake pedal.· The green light is on all the time, even without the trailer connected.· I can not level the control.· If you need further assistance or are experiencing a concern not listed here.
Q.) There is no light on after installation.A.) You need to have a trailer connected before the LED light will come on. The Voyager needs to have a complete circuit to ground on the Blue wire through the brake magnets for the Green LED to come on. Possible Causes:
  · No trailer connected.
· No power on Black wire.
· Bad ground on White wire.
· Open in brake circuit wire.
· Truck and trailer mis-wired.
· Faulty control.
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Q.) There is 12 volts on the Blue Wire all the time.
A.) This is normal operation. The VoyagerŽ sends a low current voltage checking for the trailer. Once the Voyager has a complete circuit to ground on the Blue wire. Then the Green light will come on and the voltage will disappear.
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Q.) Will the VoyagerŽ work with Electric-Hydraulic Brakes?
A.) TekonshaŽ brake controls are designed to operate electric brakes that are activated by magnets. They have not been tested for the use on electric/hydraulic brake systems. Please contact the manufacturer of the hydraulic control unit for their recommendations.
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Q.) There is no green light on with the trailer connected.
A.) The VoyagerŽ has to have a complete circuit to ground through the brake magnets on the Blue wire to turn the Green light on. Possible Causes:
  · Trailer not connected properly or completely.
· No power on Black wire.
· Bad ground on White wire.
· Open in brake circuit wire.
· Truck and trailer mis-wired.
· Power back feed on brake circuit (Blue wire).
· Faulty control.
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Q.) The green light goes out when applying the brake pedal.
A.) Possible Causes:
  · Power back feed on brake circuit (Blue wire) from brake light circuit.
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Q.) The green light is on all the time, even without the trailer connected.
A.) The VoyagerŽ is detecting a complete circuit to ground on the Blue wire. Possible Causes:
  · Short to ground on brake circuit wire (Blue wire).
· Corrosion in connector at back of tow vehicle
· Faulty control.
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Q.) I can not level the control.
A.) Possible Causes:
  · No trailer connected.
· No power on Black wire.
· Bad ground on White wire.
· No power on Red wire with brake pedal depressed.
· Open in brake circuit wire.
· Control mounted out of range.
· Truck and trailer mis-wired.
· Faulty control.
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Q.) If you need further assistance or are experiencing a concern not listed here.
A.) Please call Tech Support at 888-785-5832 or Go to the Contact Us Link on this website.
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